Request a quote
Request a quote

Privacy Policy

YOUR FREIGHT WORLDWIDE B.V. is responsible for the processing of personal data as shown in this privacy policy.

Contact details

YOUR FREIGHT WORLDWIDE B.V.
Maria van Bourgondiëstraat 38
6137 HP Sittard
+31 (0)6 344 22 534
info@yourfreight.nl

Personal data we process

YOUR FREIGHT WORLDWIDE B.V. processes your personal data because you use our services and/or because you provide it to us yourself.

Below you will find an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by telephone
  • Data about your activities on our website
  • Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
  • Internet browser and device type

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from parents or a guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us.

For what purpose and on what basis we process personal data

YOUR FREIGHT WORLDWIDE B.V. processes your personal data for the following purposes:

  • Processing your payment
  • To be able to call or email you if this is necessary to perform our services
  • To inform you about changes to our services and products
  • To deliver goods and services to you
  • YOUR FREIGHT WORLDWIDE B.V. analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
  • YOUR FREIGHT WORLDWIDE B.V. tracks your browsing behavior across various websites, which we use to tailor our products and services to your needs.
  • YOUR FREIGHT WORLDWIDE B.V. also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

YOUR FREIGHT WORLDWIDE B.V. does not make decisions based on automated processing on matters that can have (significant) consequences for individuals. These are decisions taken by computer programs or systems, without a human being (for example, an employee of YOUR FREIGHT WORLDWIDE B.V.) being involved.

How long we store personal data

YOUR FREIGHT WORLDWIDE B.V. will not store your data longer than necessary for its processing, taking into account contractual and legal obligations. If you are a customer of YOUR FREIGHT WORLDWIDE B.V., we will store your data for 7 years. This is to comply with our tax retention obligation. After that, your data will be destroyed. If you have contacted YOUR FREIGHT WORLDWIDE B.V. but did not become a customer, we will store your data for a maximum of 12 months.

Sharing personal data with third parties

YOUR FREIGHT WORLDWIDE B.V. only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

YOUR FREIGHT WORLDWIDE B.V. uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. YOUR FREIGHT WORLDWIDE B.V. uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements.

During your first visit to our website, we already informed you about these cookies and asked for your permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

Viewing, modifying, or deleting data

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw any consent for data processing or to object to the processing of your personal data by YOUR FREIGHT WORLDWIDE B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization named by you.

You can email us a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

YOUR FREIGHT WORLDWIDE B.V. would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/gebruik-uw-privacyrechten/klacht-melden-bij-de-ap

How we secure personal data

YOUR FREIGHT WORLDWIDE B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please send us an email.